With you every step of the way

Choosing the right technology is just the first step towards offering better protection to your patients. You need to integrate the system into clinical workflow, train staff, and develop procedures. Stanley Healthcare Solutions can help, with our By Your Side™ customer support program.

Clinical Services

Get started on the right foot, with clinical education provided by the Stanley Healthcare Solutions Clinical Services Group. All our Clinical Services Representatives are registered nurses with detailed knowledge of our patient protection systems and the clinical environment. Read more about our Clinical Education Services.

Hugs Virtual Classroom computer-based training

Every Hugs® system comes with the Hugs Virtual Classroom, a computer-based training course covering all aspects of day-to-day use of the system. Download the Hugs Virtual Classroom Overview to learn more.

Implementation support

Stanley Healthcare offers you a range of items to help you implement and use your Hugs system, from sample policies to public relations support. Request your free documentation!

Patient Security User Conference

The Patient Security User Conference is the only event of its kind. This two-day conference not only provides you with key information on the use of your system, but also provides in-depth review of a range of issues in patient security, such as Joint Commission audits. byyourside [at] stanleyworks [dot] com (Contact us) for details on our next conference.