STANLEY Healthcare Receives Frost & Sullivan 2017 Global Senior Living Community Vendor Company of the Year Award
Award recognizes STANLEY Healthcare’s innovation in solution design and the “unparalleled” service and support of the By Your Side™ customer care program
— STANLEY Healthcare, a market leading provider of life safety and security solutions for the senior living and healthcare industry, today announced that it has been named 2017 Global Senior Living Community Vendor Company of the Year by Frost & Sullivan. The recognition is part of Frost & Sullivan’s Best Practices Awards, which seek to drive innovation, excellence and positive change in the global economy by recognizing best-in-class products, companies and individuals.
“We are very pleased to receive this acknowledgement of our leadership in technology to support the wellbeing and safety of senior living residents,” said Marty Guay, President of STANLEY Healthcare. “Our many thousands of customers choose to partner with us because we share their goal of delivering an excellent resident experience. This customer-centric focus combined with three decades of experience allows STANLEY Healthcare to design and deliver technology solutions that are appealing to residents, support caregivers and improve efficiency for the organization.”
Frost & Sullivan analysts evaluated STANLEY Healthcare against its peers on a number of criteria covering innovation, performance and impact on customers. In its award citation, Frost & Sullivan noted STANLEY Healthcare’s breadth of current solutions and its innovation in the internet of things (IoT) to integrate a variety of sensors and other wireless technology. In addition, the award notes that the service and customer support offered as part of STANLEY Healthcare’s By Your Side customer care commitment is “unparalleled in the senior living space.”
“The purpose of the Best Practices Awards is not just to recognize the leaders in particular markets, but to highlight the factors that make them successful, such as technological innovation, customer service, and strategic product development,” said Siddharth Shah, Industry Analyst, Frost & Sullivan. “STANLEY Healthcare’s approach to the market – combining a broad vision, deep understanding of its customer, and excellent support – provides a compelling model of successful innovation centered on market needs. We congratulate STANLEY Healthcare on this Senior Living Community Vendor Company of the Year award.”
STANLEY Healthcare is the leader in safety and security solutions for senior living, with a track record of continual innovation to deliver greater value to senior living communities and the residents they serve. It pioneered electronic wander management with the WanderGuard® system, now in its latest generation with the innovative WanderGuard BLUE solution, which leverages IoT technologies such as Bluetooth Low Energy and a mobile application for programming. The Arial® solution has evolved from wireless emergency call to become a comprehensive platform for resident safety and security, integrating a wide range of other systems and offering an analytics dashboard for communities to benchmark and measure performance. In fall management, over one million STANLEY Healthcare fall monitors have been installed in healthcare facilities over the last eight years and the company continues to innovate with wireless technology and analytics. All of STANLEY Healthcare’s solutions are supported by the By Your Side customer care commitment, which combines a range of services at each stage of the customer voyage to ensure that every customer achieves success and realizes the full value of their investment.
The Frost & Sullivan award has been well received by key STANLEY Healthcare customers, including Five Star Senior Living, based in Newton, Massachusetts. “We have worked with STANLEY Healthcare over many years to deploy its resident safety solutions at a number of our communities across the country,” said Scott Herzig, Chief Operating Officer, Five Star Senior Living. “We chose to partner with STANLEY Healthcare because of their leadership position in safety and security, and their ability to work with us on a national scale to improve our service to residents.”
The 2017 Global Senior Living Community Vendor Company of the Year award will be presented to STANLEY Healthcare at the Frost & Sullivan Growth, Innovation & Leadership Awards Gala in Austin, Texas on September 18.
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