Customer Success Management
Get Expert Support for Your Visibility & Analytics Solutions
Unleashing the full potential of STANLEY Healthcare’s solutions requires careful orchestration of people, processes and technologies. Yet your organization may lack the time and expertise necessary to realize all of the benefits—particularly when implementing multiple solutions.
STANLEY Healthcare’s Customer Success Management services can help. Through this managed service, we assign a customer success manager to serve as your single point of contact. This individual is your liaison for all of your STANLEY Healthcare solutions—helping manage projects from full solution deployments to solution integrations, expansions and focused end-user training. Post-implementation, your program manager stays engaged to ensure continuous improvement of user adoption, demonstrated return on investment and change management support.
Among the key benefits of Customer Success Management:
- Supplements your in-house team with specialized knowledge and skills
- Helps maximize the value of your investments in RTLS solutions through effective project management
- Supports integration of multiple RTLS-enabled solutions to drive even greater value for your organization
- Drives increased user adoption through formal change management efforts
- Delivers access to best practices and fosters continuous improvement
- Eases collaboration and reporting of actual return on investment
Let's start a conversation today
- North America +1 (888) 622-6992
- International +1 (781) 216-9200