COVID-19 has been one of the greatest challenges the industry has ever faced – and the complex dynamics continue. This e-book provides a glimpse of challenges our senior living customers across the country have shared with us, what we've learned together and how we can prepare for what may lie ahead.
"The onus is on us to rebuild trust and to restore confidence in our services and settings. It's going to take time."
What You'll Explore
- Using creativity to combat occupancy and marketing challenges
- Delivering higher levels of care with a proactive strategy
- Tips for maintaining resident-family connectedness
- Sourcing PPE and the importance of inventory management
- Reducing the impact of staff turnover